Norwegian Technical Support

Do you want to experience Mediterranean life? Then we have the job for you! We are looking for technical support candidates who want to start working and living in Greece. You can experience the Mediterranean life, try the traditional cuisine, enjoy the weather, and visit the hotspots. Want to start this next adventure? Check out this position!We are looking for Technical Support for Telematic software and hardware.Required skillsFluent in Norwegian (level C2)Working proficiency in EnglishExcellent communication skillsProficient computer user (MS Office, Adobe, Data Bases, and CRM)Ability to troubleshoot and find the solution independentlyNice to haves:Understand what is a sim card, an SD card, and a server and what is their purposeUnderstand mobile networks and an internet connection, Wi-Fi, and Bluetooth connectivityAbility to use smartphones and internet applicationsUsage of MS OfficeDay to day:Account Registration through the portalMulti-Media Interface usage guidance, and troubleshootingThe vehicle does not connect to the back endRemote Services Issues via the App (lock/unlock – climatization – charging schedule etc.)PIN issue – Reset PIN – locked account – Main and Secondary UsersInfotainment Services – Navigation – Preferred Destinations – Traffic InformationLicense Information – Expiry – Services included – Renewal ProcedureMap UpdatesCharging Stations – Home Charging – Charging IssuesBenefitsExcellent benefits packageMultilingual and excellent work environment to provide customer serviceExtensive trainingAdaptation to Greek Culture and Greek language Courses,Internal employee incentivesExcellent relocation package with a great support system for non-local hiresExtra Private Health insuranceEnjoy life in Greece, there are loads of social & sports eventsLocationRemote, must be based in Greece#J-18808-Ljbffr