.NO : Norsk Kundestøtte: Nordiske møbler / FJERNSTYRKE EN: Norwegian Customer Support: Nordic furniture / REMOTE PT: Suporte ao Cliente Norueguês: Móveis Nórdicos / REMOTO Location: all over Portugal (mainland) We offer remote work system in Portugal (mainland) We don't need any experience, we offer training! Working schedule: Monday -Saturday (7:00 – 20:00) -40h/5days per week incl. Public Holidays with Sundays + 1 rotational day off! Our Client Our client specializes in selling furniture and home furnishings, that emphasize minimalist and functional design, reflecting the clean and simple aesthetics associated with Scandinavian design principles. offer a range of products including sofas, chairs, tables, and other home decor items, with a focus on quality craftsmanship and sustainable materials. They have a strong online presence, physical stores, or a combination of both, providing customers with stylish and practical options for furnishing their homes. We are looking for reinforcements in the form of Norwegian -speaking employees for our remote team all over Portugal.We are looking for you, entrusted with the support of our customers! As a Customer Support you will: Support of all customers' requests in Norwegian assist our customers with any issue during and after their order Assist customers through inbound call s enthusiastically and professionally. Support customers by providing information about products and trying to close the sell over the phone. Support customers on resolution of delivery topics (e.G., where are the deliveries at; deliveries that went wrong, is there any stock available, etc). Competitive salary and remuneration system (incl. meal allowance): 1750€ gross x 12months (or 1500€ gross x 14months) –basic salary, up to 100€ gross monthly performance bonus, meal allowance: 7,23€ NET/day (approx 145€ NET/month in a voucher card) transport allowance: 20€ / month What do we offer? Full time CDI employment contract with 3 months initial trial (according to the Portuguese law) Complete online hiring process regulated & we send the EQUIPMENT to your home! Working schedule: Monday -Sunday (7:00 – 20:00) -40h/5days per week incl. Public Holidays with Sundays + 1 rotational day off! We offer remote work system all over Portugal! Private health insurance with a dental plan after 6 months in the company We are certified Great Place to Work for 4 years! What do we expect? You speak Norwegian (at least C2 level) You speak communicative English – min