Our hotels never sleep. So, we're looking for a Night Auditor to provide customer service support, balance the books and perform other essential accounting tasks to help us stay one step ahead of tomorrow during our late-night shifts.
A little taste of your day-to-day:
Processing payments including room charges, debit and credit, cash and cheques in accordance with established procedures
Checking guests in, out and managing any wake-up call requests
Answering phones and dealing with overnight guest queries
Running night audit property management systems or manual equivalents
Performing other duties such as concierge services and special guest requests
What We need from you:
Accounting and mathematics skills for accurate auditing and payment processing
Cash handling experience for counting and securing bank and processing cash payments
Computer literacy, including familiarity with PMS software
Strong verbal communication and good listening skills, for effective and pleasant interactions with guests and housekeeping staff
Customer service experience
Knowledge of hotel operations, offers and the local area
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance.
So, join us and you'll become part of our ever-growing global family.
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