Energy Storage Technical Support Engineer Engineers required for the entire UK region.
BYD is seeking Energy Storage Field Service Engineers to cover various energy storage site locations across the UK. This role is responsible for reporting to the UK ESS Operations Manager. The Field Service Engineer will perform preventative maintenance, troubleshooting, warranty repairs, and commissioning activities on BYD energy storage units across various client locations within the UK.
Tasks & Typical Duties/Responsibilities:
Maintain BYD Energy Storage Systems to a high standard by carrying out annual PPM checks, annual capacity tests, and reactive works.
Work in a safe manner at all times.
Provide phone support and remote diagnostics to customers.
Keep up to date with administrative duties such as timesheets, daily vehicle checks, and providing daily job logs describing issues and actions taken during service trips.
Troubleshoot equipment located at customer sites.
Perform start-up and commissioning services at customer locations (SAT).
Assist the in-house system engineering group in product development and/or project work.
Provide suggestions based on field experience to improve the products.
Prepare and perform customer training at BYD as well as at customer facilities (if required).
Minimum Requirements:
NVQ Level 3 or higher equivalent qualification in an electrical/electro-mechanical discipline.
Previous electrical or multi-skilled maintenance experience.
A current full clean UK driving licence (manual license).
Basic IT skills (Word Processing, Outlook, Excel, IP, and software for troubleshooting).
CSCS card is required to work on site.
Right to Work in the UK.
Additional Experience (not essential):
C&G 2391-5 Test & Inspect or equivalent.
BS7671 18th Edition.
Previous HVAC training and F-Gas qualification.
Strong understanding of IT-related subjects, CMD, remote desktop connections, networking (subnet, VLANs, static IP/DHCP), MODBUS/TCP protocols.
Working knowledge of power electronics/inverters/converters/generators/PLCs.
Other Requirement:
This role involves travelling to different sites which have been categorised regionally, but occasional overnight stay may be required.
We Offer:
Competitive salary based on experience and qualification.
All travel time paid (door to door).
Overtime at 1.5x (including travel time).
Generous holiday allowance (25 days plus bank holidays).
Full training, company van (business use only), sim card, fuel card, and laptop will be provided.
Team building events and employee learning opportunities.
About BYD UK and BYD Energy Storage:
BYD UK is the UK distributor of BYD Company Ltd, which is a China-based company and a global leading-edge provider of green energy technologies. BYD UK offers a range of Energy Storage Systems. Our Purpose is to build a zero-emission future that reconnects humanity with nature and a world of clean air. We are looking for talent that connects with this mission and wants to create a positive impact by joining a diverse and dynamic team.
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