.Are you interested in medicine? Would you like to assist people facing health difficulties? Do you want to work for a medical device company that wants to make the life of people with diabetes easier? Then this might be the perfect opportunity for you! Your responsibilities and impact as a customer service agent will be: Taking care of customers' queries concerning the Omnipod-product, an insulin management system. You do this by: Responding to inbound calls Being responsible for orders Coordinate product shipments Provide support and direction to customers Resolve their issues in a timely and empathic manner Encourage customer compliance with product utilization Skills, qualifications and interests you need to succeed in this role: You are a native Dutch or Flemish speaker (a good level of English is a plus) You are energetic and innovative You are a fast thinker and work proactively Motivation and teamwork are some of your soft skills You are interested in Medicine You have excellent communication skills You have an intercultural mind and willing to work with many other nationalities What's in it for you? Type of contract: a long-term fixed-term contract Working hours: 40h/week (8h/day) in rotative 24/7 shifts Salary conditions* – 2 options: Including free accommodation (shared flat, all bills included): 1040 € gross/month Excluding accommodation: 1298€ gross/month Private health insurance after 6 months of contract (additionally to standard insurance) *Approx. 20-25% in total income tax and social security – please refer to living costs in Lisbon for comparison with other EU countries' wages Relocation support for international candidates: Reimbursement of your initial flight expenses after 3 months Support with paperwork and opening bank account, etc. upon your arrival Ability to stay in a flat-sharing apartment from the company for up to a year for a part of your paycheck Extra perks : A company that fully supports you and wants to make your experience unforgettable! Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company A dynamic, open-minded, and multicultural environment, including 82 different nationalities A great place to work in a brand new building, you will work in the best facilities for a fun and comfortable environment A company working with top-notch worldwide brands, from various industries from Fashion, Online Marketing, Technologies, Food, etc