.Are you interested in medicine? Would you like to assist people facing health difficulties? Do you want to work for a medical device company that wants to make the life of people with diabetes easier? Then this might be the perfect opportunity for you! Tasks Your responsibilities and impact as a customer service agent will be: Taking care of customers' queries concerning the Omnipod-product, an insulin management system. You do this by: Responding to inbound calls Being responsible for orders Coordinate product shipments Provide support and direction to customers Resolve their issues in a timely and empathic manner Encourage customer compliance with product utilization Requirements Skills, qualifications, and interests you need to succeed in this role: You are a native Dutch or Flemish speaker and a good level of English You are energetic and innovative You are a fast thinker and work proactively Motivation and teamwork are some of your soft skills You are interested in Medicine You have excellent communication skills You have an intercultural mind and willing to work with many other nationalities Benefits What's in it for you? Type of contract: a long-term fixed-term contract Working hours: 40h/week (8h/day) in rotative 24/7 shifts Training of 4 weeks (with a compensation of 854€) Salary conditions: Including free accommodation (shared flat, all bills included): 1040€ gross/month Excluding accommodation: 1298€ gross/month Private health insurance after 6 months of contract (additionally to standard insurance) Relocation support for international candidates: Reimbursement of your initial flight expenses after 3 months Airport pick up Yearly two-way flight ticket back to your home country (within the EU) Support with paperwork and opening bank account, etc. upon your arrival Extra perks: A company that fully supports you and wants to make your experience unforgettable! Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company A dynamic, open-minded, and multicultural environment, including 82 different nationalities A great place to work in a brand new building, you will work in the best facilities for a fun and comfortable environment A company working with top-notch worldwide brands, from various industries Real career opportunities: the opportunity to enter a development program within 6 months to get access to other opportunities within the company: from different projects to QA, Team Lead, or Supervisor roles Your Future Company: Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world
