The Medical Affairs Operations Specialist will partner with the relevant Medical Affairs Departments within the Western European Cluster (WEC) as needed, to provide comprehensive organizational, project management and administrative expertise to ensure compliant and efficient operation and execution of Medical Affairs activities carried out in these countries.
MAIN RESPONSIBILITIES / DUTIES Perform administrative duties for the Medical Department, including correspondence, collating reports of project metrics, organization of meetings as well as financial support and management (invoicing, POs (Purchase Orders), Vendor Maintenance etc.) in compliance with relevant SOPs (Standard Operating Procedure), work instructions and local legal requirements.
Support the planning, tracking, and fulfillment of the Medical Department's budget.
MAPP-Navigator Champion for Medical Department.
Collaborate with the medical affairs team to design, develop, and execute medical projects from initiation to close, incl. scoping project requirements and preparation of budget.
Maintain a common filing and archive system for medical purposes and regularly clean up files and archives.
Develop and maintain a network with other Medical Affairs Operations colleagues in WEC and EEC as well as with commercial operations colleagues in-country and regularly exchange best practices and identify areas that could be made more efficient.
Support and implement changes and new ways of working with both internal and external processes.
Coordinate the onboarding of new employees and their training schedule.
Maintain org. charts, rosters of colleagues, DLs and MS Teams sites.
Be client focused and understand the role of medical affairs, purpose, structure, and strategic goals.
REQUIRED SKILL SET
Education:
High school with 6+ years of experience or BA/BS with Experience:
For high school graduates preferred 6 years relevant experience and for BA/BS graduates 2 years of experience.
Experience in customer interaction within the pharmaceutical industry is desirable.
Experience with project management is desirable.
Technical:
Strong office management and project management skills.
Proficiency in Microsoft Office, Excel, MS Teams, and project management applications.
Excellent organizational, communication, and interpersonal skills, with the ability to build working relationships and collaborate proactively across the organization and externally.
Ability to think strategically and creatively.
Demonstrate a high level of accuracy, efficiency, and attention to detail.
Fluent (verbal & writing) in English and in one other language as required by location.
High ability to work in a changing environment.
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