Business Area: Local Consumer Business Unit
Posting Country: Portugal
Date Posted: 17 Aug 2024
Full Time / Part Time: Full Time
Contract Type: Permanent
At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
What you'll do We are looking for a person to join Marketing Tribe (Pricing Chapter), to work daily on Family Squad, where you will work with other team members on fixed, convergent and post-paid mobile voice offers being responsible for the integration and support of our offers across commercial and customer service channels.
It's expected that the Marketing Senior Specialist will work closely with several stakeholders in a cross-functional team, with a flexible and open-minded mindset. We expect you to feel comfortable in a fast-paced and highly competitive environment, enjoy and promote open collaboration inside the team and be prepared to handle challenging situations.
Accountabilities:
Design & implement pricing strategy for the Family Segment, that includes fixed/convergent offers and mobile voice stand-alone post-paid offers.
Ensure that all offers are available across commercial and customer service channels.
Manage offers on sales assistants tools.
Manage commercial offer catalog and campaigns database.
Define business rules, operational procedures and support information for different channels.
Monitor business indicators and seek continuous improvement.
Monitor IT developments and manage offer/project implementation with all stakeholders involved.
Who you are Bachelor's or master's preferably in Management, Economics or Marketing.
Good analytical and critical thinking skills.
Results-oriented and with a high sense of responsibility, planning and autonomy.
Sharp problem-solving skills.
Customer-centricity focus.
Knowledge of the Telco business and market, namely products and services provided by Vodafone (preferred).
Ability to work collaboratively with the team (using Agile methodologies) and capacity to manage multidisciplinary project teams.
Proficient in Microsoft Office tools, especially Excel and PowerPoint.
English Language proficiency (spoken and written).
Minimum of 3- years of proven experience in a similar role.
Not a perfect fit? Worried that you don't meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
What's in it for you We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.
Who we are You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.
As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.
Together we can.
Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.
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