We have an exciting opportunity for you to join our team as a Marketing Analyst Who we are:
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone's day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.
What you will be doing: Develop a profound understanding of our customer base in support of delivering more effective marketing activities.Deliver insight through analysis to drive key business decisions or to address specific business questions.Involved with customer strategy development in conjunction with other marketing groups to influence customer touch points to realize more successful interactions and improve ROI.Develop advanced tools for a holistic view of interactions and engagements with customers as well as analyzing the key drivers to results.Developing and managing reporting of KPI's to provide metrics that are to be used to feed back into analysis and tools to influence future strategies.Supporting or leading projects by applying area of expertise.What do you bring with you: Expertise in Data Analysis Tools: Proficiency in data analysis tools and platforms such as SAS, Alteryx, Databricks, SQL, Excel, and data visualization tools like Tableau or Power BI to analyze and present data.Experience with query languages (such as SQL, Hive, R, Python, etc.) is a benefit.Very good planning and organizational skills.Strong Analytical Skills: Ability to interpret complex data sets, identify patterns, and provide actionable insights that drive customer engagement and marketing effectiveness.Reporting: Excellent skills in creating clear, concise reports and presentations to communicate findings and recommendations to both technical and non-technical stakeholders.Excellent interpersonal & communication skills with the ability to interact effectively throughout various functional groups and hierarchical levels.Excellent knowledge of English is a must (working language).What do we offer: Attractive compensation package.Training to get you started and on-the-job learning opportunities.Extensive learning resources to further develop your skills and knowledge.Tuition Assistance Program (*applicable for FedEx positions with a permanent contract).Employee Assistance Program for you and your family in difficult life situations.Employee reduced-rate shipping.Great career opportunities.FedEx is one of the world's most admired companies and trusted brands year after year.Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we're ready to invest in your development. Join FedEx.
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all.
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