Managing Consultant, Advisors – Performance Analytics We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.
Title and Summary
Managing Consultant, Advisors – Performance Analytics
Advisors & Consulting Services
Our Advisors & Consulting Services team combines traditional management consulting with Mastercard's rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. We provide value-added services and leverage expertise, data-driven insights, and execution. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants. Services within Mastercard are responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience.
The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Performance Analytics consultants translate data into insights by leveraging Mastercard and customer data to design, implement, and scale analytical solutions for customers. They use qualitative and quantitative analytical techniques and enterprise applications to synthesize analyses into clear recommendations and impactful narratives.
Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: Consulting Specializations at Mastercard
Roles and Responsibilities
Client Impact
Lead and manage cross-functional projects involving both business and technical stakeholders
Lead client engagements across a range of industries and problem statements
Develop analytics strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value
Own key relationships with mid-level to senior client stakeholders and independently assess client agenda, internal culture, and change readiness
Team Collaboration & Culture
Lead team to creative insights and sound business recommendations, and deliver impactful client presentations while growing team members' roles and skills
Provide analytical and day-to-day project delivery team leadership, and create a collaborative and inclusive environment for all levels
Collaborate with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm's intellectual capital
Provide on-the-job training, coaching, and mentorship to junior consultants
Qualifications
Basic qualifications
Undergraduate degree with data and analytics experience in business intelligence and/or descriptive, predictive, or prescriptive analytics
Experience coaching and managing teams across multiple projects
Experience managing key client relationships
Knowledge of business KPIs, financials, and organizational leadership
Ability to identify new business development opportunities, and experience drafting proposals and scoping new opportunities
Analytical, interpretive, and problem-solving skills, including the proven ability to analyze large amounts of data and synthesize key findings and recommendations
Data and analytics experience such as working with data analytics software (e.g., Python, R, SQL, SAS), building, managing, and maintaining database structures, working with data visualization tools (e.g., Tableau, Power BI)
Advanced Word, Excel, and PowerPoint skills
Ability to manage multiple tasks and clients in a fast-paced, deadline-driven environment
Ability to communicate effectively in English, and another EU Language preferred (e.g. Spanish, French, German)
Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs
Preferred qualifications
Additional data and analytics experience in Hadoop framework and coding using Impala, Hive, or PySpark
Experience generating new knowledge or creating innovative solutions for a firm
Relevant industry expertise
Master's degree with relevant specialization such as advanced analytics, big data, or mathematical discipline (not required)
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach;
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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