Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Title and Summary
Managing Consultant, Advisors – Performance Analytics Advisors & Consulting Services
Our Advisors & Consulting Services team combines traditional management consulting with Mastercard's rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. We provide value-added services and leverage expertise, data-driven insights, and execution. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants. Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience.
The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Performance Analytics consultants translate data into insights by leveraging Mastercard and customer data to design, implement, and scale analytical solutions for customers. They use qualitative and quantitative analytical techniques and enterprise applications to synthesize analyses into clear recommendations and impactful narratives.
Roles and Responsibilities
Client Impact
Lead and manage cross-functional projects involving both business and technical stakeholders.
Lead client engagements across a range of industries and problem statements.
Develop analytics strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value.
Own key relationships with mid-level to senior client stakeholders and independently assess client agenda, internal culture, and change readiness.
Team Collaboration & Culture
Lead team to creative insights and sound business recommendations, and deliver impactful client presentations while growing team members' roles and skills.
Provide analytical and day-to-day project delivery team leadership, and create a collaborative and inclusive environment for all levels.
Collaborate with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm's intellectual capital.
Provide on-the-job training, coaching, and mentorship to junior consultants.
Qualifications
Basic qualifications
Undergraduate degree with data and analytics experience in business intelligence and/or descriptive, predictive, or prescriptive analytics.
Experience coaching and managing teams across multiple projects.
Experience managing key client relationships.
Knowledge of business KPIs, financials and organizational leadership.
Ability to identify new business development opportunities, and experience drafting proposals and scoping new opportunities.
Analytical, interpretive, and problem-solving skills, including the proven ability to analyze large amounts of data and synthesize key findings and recommendations.
Data and analytics experience such as working with data analytics software (e.g., Python, R, SQL, SAS), building, managing, and maintaining database structures, working with data visualization tools (e.g., Tableau, Power BI).
Advanced Word, Excel, and PowerPoint skills.
Ability to manage multiple tasks and clients in a fast-paced, deadline-driven environment.
Ability to communicate effectively in English, and another EU Language preferred (e.g. Spanish, French, German).
Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs.
Preferred qualifications
Additional data and analytics experience in Hadoop framework and coding using Impala, Hive, or PySpark.
Experience generating new knowledge or creating innovative solutions for a firm.
Relevant industry expertise.
Master's degree with relevant specialization such as advanced analytics, big data, or mathematical discipline (not required).
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices.
Ensure the confidentiality and integrity of the information being accessed.
Report any suspected information security violation or breach.
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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