.Manager Customer Financial Services - Porto Job Description: Field Finance: Ship to Collect; GCI; Credit and Collections; Disputes; Cash Applications; Billing. To effectivelymanage assigned resources, departments and/or locations, ensuring that department or operational goals are achieved and processes and procedures are completed promptly and consistently. Ensures that all activities are in line with company goals and regulatory requirements. Who we are: FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone's day. Our team of passionate people know their day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together. What you will be doing:
- Directing, coaching and developing team leaders and team members to ensure they provide the highest possible service in a safe and compliant operational environment.
- Educating your team on current processes and procedures, targets and goals.
- Making sure all activities are in line with company goals and regulatory requirements.
- Overseeing operational projects and initiatives to ensure planned results are delivered on time and within budget.
- Managing and controlling your station's costs and budget.
- Leading continuous optimization and improvement of business processes.
- Ensuring your station's accurate and timely reporting. What do you bring with you:
- Experience in a leadership role (3-5 years).
- General undergraduate degree (e.G. Bachelor's Degree); Relevant Professional Qualifications preferred.
- Excellent analytical skills, and the ability to plan and organize meticulously.
- Strong communication and social skills and ability to present to a wide audience confidently.
- Excellent interpersonal skills.
- Experience with leading/delivering projects.
- Excellent judgement and decision-making skills. What do we offer:
- Attractive compensation package.
- Training to get you started and job learning opportunities.
- Extensive learning resources to further develop your skills and knowledge.
- Tuition Assistance Program (*applicable for FedEx positions with a permanent contract).
- Employee Assistance Program for you and your family in difficult life situations.
- Employee-rate shipping.
- Great career opportunities. FedEx is one of the world's most admired companies and trusted brands year after year. Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we're ready to invest in your development. Join FedEx. Job Responsibilities: Ship to Collect; GCI; Credit and Collections; Disputes; Cash Applications; Billing
