.The Bosch group has more than 400 000 employees around the world, present in 60 countries, and we are proud to impact people's lives and to work towards a more sustainable future. In Ovar, our main mission is to guarantee everyone's safety by being ready to act in the event of danger. Our company, with about 1200 associates, develops, creates and produces inspiring solutions for a safe and enjoyable life. This success is due to the highly qualified people with a high level of knowledge and their dedication that makes and contributes for the unique environment we have in Bosch: The feeling of a Family. Building solutions for a better life. The Bosch Building Technologies division is a leading international provider of systems, solutions and services that increase the safety of people, buildings and property and also contribute to greater comfort, energy efficiency and sustainability. Bosch Building Technologies is divided into the international product business and the regional system integration business. Currently, the three product areas of video systems, access control & intrusion detection systems and communication systems as well as the associated cross-divisional functions within the division are to be set up as an independent unit and then further developed as a sustainable core business by a new owner. Job Description International and interdisciplinary cooperation: As Local IT Support EMEA, you will be part of the new company to be set up in the future and thus contribute to a globally networked team of around 4300 colleagues operating in over 50 countries. Your contribution to something big: Working as team member in our local IT Support team Advise and guide IT users in the use of IT products (hardware and software) according to the agreed service process Support users in the selection/procurement of end devices and software. In doing so, you keep technical and commercial criteria in mind for decision-making You analyze and describe problems and requirements together with the customer, select the appropriate solution based on the urgency, scope, importance and position of the customer and can justify this convincingly Take over the installation and configuration of IT products and resolve problems with hardware and software. In case of complex problems, you independently contact the next support level and involve further experts Working in rollout projects (hardware and software) together with your team Qualifications What distinguishes you: Succesfull completion of an apprenticeship as IT specialist, information technician or comparable qualification Very good knowledge in IT and PC (hardware and software) Very high customer/service orientation and the ability to work in a team incl
