Local It Support Emea (F/M/Div)

Job DescriptionInternational and interdisciplinary cooperation: As Local IT Support EMEA, you will be part of the new company to be set up in the future and thus contribute to a globally networked team of around 4300 colleagues operating in over 50 countries.Your contribution to something big: Working as team member in our local IT Support teamAdvise and guide IT users in the use of IT products (hardware and software) according to the agreed service processSupport users in the selection/procurement of end devices and software.
In doing so, you keep technical and commercial criteria in mind for decision-makingYou analyze and describe problems and requirements together with the customer, select the appropriate solution based on the urgency, scope, importance and position of the customer and can justify this convincinglyTake over the installation and configuration of IT products and resolve problems with hardware and software.
In case of complex problems, you independently contact the next support level and involve further expertsWorking in rollout projects (hardware and software) together with your teamQualificationsWhat distinguishes you:Succesfull completion of an apprenticeship as IT specialist, information technician or comparable qualificationVery good knowledge in IT and PC (hardware and software)Very high customer/service orientation and the ability to work in a team incl.
good communication skillsResilient and calm in disruptive situationsAdditional InformationWork #LikeABosch includes:Flexible work conditions | Hybrid work system | Exchange with colleagues around the world | Health insurance and medical office on site (nutrition, psychology, physiotherapy, general clinic) | Training opportunities (, technical training, foreign languages training) & certifications | Access to great discounts in partnerships and Bosch products | Sports and health related activities (gym) | Free parking lot | CanteenSuccess stories don´t just happen.
They are made...Make it happen!
We are looking forward to your application!