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Position: LLP Supply Chain Insights & Value Creation Director
Customer: DHL Supply Chain
Grade: RCS H
Contract Type: Permanent
Location: NORAM
Do you want to impress our largest customers with digital insights and drive value into their end-to-end supply chain?
Do you want to become their trusted advisors by applying latest technology and a best-in-class methodology on a global scale?
This exciting new opportunity is a great chance for an experienced logistics professional to join us as LLP Supply Chain Insights & Value Creation Director to drive transformational customer-facing projects. The projects will be based on innovative insights and advanced analytics services, to identify opportunities in customer supply chains against customer's business objectives. In this role, you will collaborate closely with sizable, high-profile, global strategic customers of DHL Supply Chain, ensuring seamless logistics solutions and fostering long-term partnerships to drive mutual growth and success.
The successful applicant will be passionate about working on customer-facing projects, driving insights and identifying transformational improvement opportunities in our customer's supply chains. They will be experienced in generating significant value in line with customer's business objectives, will enjoy staying up-to-date on market trends and be focussed on driving business growth. Key responsibilities will include managing complex end-to-end supply chain projects, optimizing efficiency, and unlocking value to meet the dynamic needs of our prestigious customers.
Main duties will include:
Building trusting relationships with C-level stakeholders within DHL and our customers.
Assessing customer's supply chains and using consultative selling skills to position transformational value opportunities.
Taking ownership when promoting products such as Insights as a service & Consulting to the NORAM customer base to ensure we are proactively pushing our innovative service offerings into the market.
Building strong relationships with the DSC 3PL sales community to drive upselling of LLP as well as integrated solutions (LLP + 3PL) and partner value initiatives (3PL growth) through Insights engagement.
Leveraging your own supply chain experience and knowledge of newest trends on digitalization, ESG etc. to bring in game-changing improvement ideas for customer's supply chains.
Translating identified transformational opportunities into an analytical approach for validation and linking it to the orchestration of micro service scope for value quantification.
Working with a broad stakeholder landscape (LLP Sales, Solutions Design, data scientists, DSC and other divisions) to build comprehensive business cases for identified transformational opportunities.
Closely collaborating with regional Value Creation Teams to embed Insights solution in the way of working.
Initiating commercial agreements with customers to broaden definition of value.
Driving gain share methodology into the NORAM LLP community by creating attractive business cases allowing for more risk taking.
Driving global strategy around gain share and holistic value quantification within the NorAm Lead Logistics Provider / SCO.
Engaging in cross-team collaboration to generate business cases to be presented to customers for Orchestration Services (SOAR, Integrated Supply Forecasting, Digital Twin) for faster scale-up of Orchestration.
Identifying opportunities to build and pilot new micro service in collaboration with product development.
Required skills and experience:
Proven experience in supporting transformational growth initiatives.
Strong networking skills and ability to work effectively in a global matrix environment.
Proven track record of delivering large, complex projects and managing tasks cross-functionally.
Storytelling skills to create and present compelling PowerPoint presentations for customers and internal senior executives.
Process-oriented mindset with a consultative/collaborative approach and high affinity for digitalization and innovation.
Possess a strong continuous improvement background and aligned skillset.
What you'll need to do next?
If you have a proven track record of achievement to match the requirements for this role and you are looking for your next career move, simply apply online ensuring that a full up to date CV is attached with your application.
We will ensure that all our resourcing activities are fair, transparent and consistent across the Globe. We want to ensure that the candidate experience is of the highest professional standard.
The Company is committed to providing equality of opportunity for all employees. Furthermore we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our organisation.
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