WHAT YOU'LL DO
BCG is partnering with our clients to tackle some of the world's biggest and most pressing challenges. Grounded by our values and guided by our purpose, we are unlocking the potential of those who advance the world. Our Global Legal Team is a key enabler of our firm's success, helping to drive impact and progress across a number of important dimensions.
The Legal Product Analyst – Specialist role sits within BCG's Legal Strategy and Operations COE ("center of expertise") and is a fully integrated member of BCG's Global Legal Team. As a Legal Team member, you will work across BCG teams and functions to support our business growth strategy, enhance our digital product offering, drive legal innovation, and leverage the power of new ways of working in our journey to become an industry best team.
The Legal Product Analyst – Senior Specialist will be dedicated to supporting our client contract management system, Icertis, and broader legal processes. This role will assist the Icertis product team with requirements discovery, backlog refinement, feature development & documentation, user support, and quality assurance. The Legal Product Analyst – Senior Specialist is expected to contribute to the team's priorities and organizational excellence aspirations by assisting the team in continually improving and operationalizing practices in an efficient manner.
Among other things, the Legal Product Analyst – Senior Specialist will:
Provide end-user support and assist with change management activities, including the development and delivery of training materials.
Assist with the product backlog, supporting the planning, sequencing, and prioritization of work.
Support the user acceptance testing process to ensure new features and enhancements are functioning as intended.
Support the reporting and data clean-up efforts for our client contracting program.
Monitor data integrity through analysis and audits.
Support our work allocation process, database maintenance, and contract management processes.
YOU'RE GOOD AT
A successful Legal Product Analyst – Senior Specialist will have a sense of urgency in task execution and be committed to meeting high expectations in a changing environment. An individual in this role will excel at:
Being intellectually curious, driven by thoughtfulness and clear eagerness to learn; willing to ask meaningful, relevant questions to find out more.
Managing competing and fluctuating priorities, working effectively with ambiguity.
Strategic thinking and pragmatic solutioning; using analytical reasoning to identify problems, and develop and test hypotheses.
Organizing, planning, and autonomously managing their work.
Maintaining a customer service mindset and working collaboratively with global and diverse teams.
YOU BRING (EXPERIENCE & QUALIFICATIONS)
Bachelor's degree or equivalent relevant experience.
2+ years relevant work experience in a fast-paced, intellectually intense environment.
Strong command of Windows Office (particularly Excel and PowerPoint); experience with Jira a strong plus.
Excellent written and verbal communication skills.
Experience working with internal stakeholders and external vendors.
Strong technical skills and aptitude.
Flexibility to support a global team, occasionally working outside traditional work hours.
English fluency; other languages a plus.
YOU'LL WORK WITH
Various members of our BCG Legal Team, the broader ClientView program team, functional leaders within our Finance and IT departments, as well as our vendor(s) supporting the Client Contracting platform.
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