Legal Back-Office Advisor (Dutch-Speaking) - Airline Company

Legal Back-Office Advisor in Lisbon, Portugal (On-Site)
What you will do in this role
Verify if transport operators are treating all passengers by their rights.
Understand the customer's unique situation and proceed with treatment and follow-up of their legal claims.
Manage legal claims with different actors including lawyers, legal officers, and national enforcement bodies to properly assess the customer's claiming foundations.
Your qualifications
Have a high level of Dutch (C2) and fluent in English (B2)
Have excellent communication skills
Have previous experience in Customer Service or as a tourism/travel representative is a plus
Are proactive, self-motivated, and a great team player
Concentrix is a great match if you:
If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it's this or another role.
What's in it for you
Full-time with indefinite contracts (negotiable depending on your experience and or client's needs)
Competitive salary and performance bonus
Central location in Lisbon, Portugal
Bring-a-friend (referral) bonus opportunities
Full paid training on the company and the project you'll be working on
Career development programs, specialized courses, and language classes
Experience the best version of you!
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their 'employer of choice.'
Concentrix is an equal-opportunity employer
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
Eligibility to work
In accordance with Portugal's law, only applicants who are legally authorized to work in Portugal will be considered for this position.

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