Galp has been part of society for generations, and as energy changes, we adapt too. Here you will have the opportunity to grow, with the resources you need to develop at your own pace, in your own way. Together we can continue to contribute to the communities where we live and work. We can build a more efficient future for ourselves and for future generations. We're counting on your energy.
Learning & Development Operations Specialist
Bring your curiosity and passion into action. Join Galp Today
You will join the Corporate Center, the operational hub supporting our business units to thrive, through a culture of collaboration. This is where strategic planning and financial management, sustainable practices and technological innovation, risk assessment and human resources converge to ensure efficient and reliable service delivery.
How will your day-to-day look like:
Collaborate with the team creating a great experience for the internal customers and supporting operations within the L&D team.
Support the change management and the continuous learning mindset at Galp, understanding needs and providing new solutions to their requests, aligned with our strategy at every moment.
Understand internal processes and follow documentation for L&D operations, clarifying the requirements with different stakeholders.
Be resilient, as part of the operations team to respond according to the rules and the mindset needed to rollout the learning ecosystem.
Contribute to the development and documentation of standard operating procedures and guidelines, with a curious mindset to learn and streamline processes and optimize operational efficiency.
Optimize transversal solutions to be delivered in order to create the same experience for all internal customers, improve quality and generate effective cost reductions.
Prepare logistics, ensure data integration into the systems and assist in live training programs to evaluate delivery, overseeing the production of classroom handouts and instructional materials.
Facilitate communication between trainers, participants, and stakeholders to ensure clarity and alignment on expectations.
Prepare and disseminate training-related communications, including announcements, reminders, and post-training follow-ups.
Compile and analyze training data, including attendance records, completion rates, and evaluation feedback.
Manage calendars, scheduling, and logistics for training programs, workshops, and events, maintaining accurate records of training activities, attendance, and evaluations.
Troubleshoot technical issues related to training delivery, ensuring a seamless learning experience for participants.
Support the operations team in PT and in the geographies, overcoming blockers, applying standards and providing training.
What makes you unique:
Strong proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with learning management systems (LMS) or other platforms.
Ability to navigate the volatility of the context, being resilient and flexible throughout the journey.
Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
Detail-oriented.
Analytical mindset with the ability to interpret data and generate actionable insights.
Adaptability and willingness to learn new technologies and processes.
Highly motivated to make things happen.
Empathy.
Team player with a collaborative attitude and a proactive approach to problem-solving.
At Galp, we have the ambition to be a Human Centered Company, and for that we acknowledge our responsibility to promote Diversity, Equity and Inclusion (DEI) by having a genuine mindset, lived on our day-to-day, in all our processes. We believe that everyone should be celebrated and valued for who they are: not only for their potential, but also for their distinctive characteristics.
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