.Lead Medical Technologist - TMC - Day At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team. Job Summary Position is responsible for daily supervision of assigned Laboratory operations including scheduling of staff and processes, ensuring quality, cost efficiencies and patient (customer) satisfaction; performs certain management functions as directed by the Department Manager or Lab Director. Represents the Laboratory in the absence of the Manager; delivers certain, appropriate patient care according to the age of the patient/population served. Minimum Qualifications Education: Bachelors degree in a Biological Science (Equivalency Required for Foreign Education) Licenses/Certifications: Medical Technologist (ASCP) or Medical Technologist (AMT), Certified CLS (ASCP or ASCP-International) or Certified MLS (ASCP or ASCP-International) CM Experience / Knowledge / Skills: Five (5) years of experience in the high complexity clinical laboratory in the assigned/specified area and demonstrated leadership skills Completed competency in assigned area within one (1) year of accepting this position Principal Accountabilities Oversees, evaluates, performs and documents test results, quality control, maintenance procedures and associated corrective actions according to policy/procedure; evaluates and maintainstechnical procedures as appropriate to the department/facility; in area assigned, meetsand exceeds competency requirements for all workstations; writes procedures;exhibits working knowledge of laboratory information systems. Supports system and hospital customer service initiatives. Recognizes customer satisfaction issues and responds appropriately. Builds and maintains effective relationships with other employees. Develops an effective working relationship with all customers, solicits input, and works with customers to implement mutually satisfying corrective actions. Understands the quality process and is able to utilize quality techniques and principles. Has an in-depth knowledge of certain technical processes and is used as a resource for performance improvement. May serve on quality teams and system laboratory service technical teams. Serves as a resource to other staff, having advanced levels of knowledge and experience in certain analytical techniques, processes and aspects of the laboratory information system. Oversees certain laboratory processes
