Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and SummaryJunior Project Manager Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard's rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.
The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Program Management consultants lead clients through business transformations by implementing strategically important Mastercard assets and services to bring value and drive growth. They serve as the Center of Engagement across all stakeholders within Mastercard and the client's organization.
Roles and ResponsibilitiesYou will manage individual projects with minimal supervision, including tracking metrics, handling complex analyses, and preparing communications to report back to client and internal leadership. You will develop practical recommendations, contribute to team discussions on implications of analyses, and work alongside the client's staff on each project, assisting with implementation tasks.
Client ImpactProvide input on multiple small and large high-value projects across a range of industries and problem statementsContribute proven, accredited change skills, domain experience, and delivery methodology to help clients drive measurable valueCollaborate with Mastercard team to understand clients' needs, challenges, agenda, and risksDevelop working relationship with client analysts/managers, and act as trusted and reliable partnerIdentify resources and assign responsibilities, track, and forecast effort and report on expense vs. earned valueTeam Collaboration & CultureCollaborate with senior project delivery consultants to implement strategically important assets and servicesIndependently coordinate a complex range of activities and effectively identify and proactively solution risks and impacts on timelinesLead internal and client meetings with strong communication skillsContribute to the firm's intellectual capital and be a strong brand ambassador for Mastercard and Data & ServicesReceive mentorship from consulting leaders for professional growth and developmentQualificationsBasic qualificationsUndergraduate degree with work experience in project management and change management methodologies and techniques2-3 years of Project Management experienceExposure to financial institutions, payments, and/or consultanciesRelevant teamwork and client or internal stakeholder management experienceLogical, structured thinkingAdvanced Word, Excel, and PowerPoint skillsAbility to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environmentAbility to communicate effectively in English, French and PortugueseEligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needsPreferred qualificationsHave completed or interested in pursuing recognized professional accreditation, such as Project Management Professional (PMP)Knowledge of Project Management toolsExposure to payments and/or retail banking or merchantsAbility to identify problems, brainstorm and analyze answers, and implement the best solutionCorporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard's guidelines
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