Junior Guest Operations Specialist (6-Month Contract)

Junior Guest Operations Specialist (6-month contract)Lisbon, Lisbon, PortugalAt Blueground, our vision is to make people feel at home wherever they choose to live. For us, that means ensuring our guests have the peace of mind, flexibility & confidence they need to explore life's latest adventure.We are currently looking for a Junior Guest Operations Specialist (6-month contract) to join our Operations team in Lisbon. In this role, you will mainly be responsible for supporting the operations team to create and execute project plans according to Blueground's furnishing standards and brand style directions.What you will focus on:Assist our Operation Team in the set-up of the apartmentsPrepare floor plans and support furnishing design as a liaison between operations and product teams, and external logistics providersEnter all the relevant data into the Blueground system and inform the related departments and people about the statusPerform apartment viewings for potential guests as well as apartments that we potentially onboard to our Blueground portfolioBe a point of contact between our guests and the Customer Experience teamCoordinate with relevant stakeholders to work along with the Operations team in resolving property management-related issuesComplete small maintenance tasks when needed to ensure a positive guest experienceSupervise handymen while working on resolving an emergency in our apartments (locksmith, plumber, etc.)What we are looking for:A 'doer' mentality, willingness to spend time on the ground between our apartments in the most prestigious neighborhoods of LisbonFluency in both Portuguese & EnglishGood in oral and written communicationProblem solver, with a good eye for detail and a can-do attitude suitable in a fast-growth, startup environmentFlexible with working hoursA positive, confident, upbeat and friendly personalityAt Blueground we are proud to have Diversity and Inclusion at the centre of everything we do. We are committed to Equal Employment Opportunity regardless of race, colour, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity or religion.
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