Job Title: Legal Online Operation Analyst (Junior Agent) Start Date: January 6, 2025 (Next starts: January 20 & February 17, 2025)
Location: Lisbon (Anjos or Alcântara offices TBC)
Schedule: Monday to Friday, 9 AM 6 PM
About Our Partner BPO Company:
Our partner BPO company is a leader in providing cutting-edge solutions and support for global clients. They specialize in ensuring that organizations operate smoothly, offering career opportunities that foster growth and development across a range of industries.
The Role:
As a Legal Online Operation Analyst in the Legal Operations project, youll play a key role in reviewing and processing incoming legal requests related to privacy claims, defamation, fraud, and falsification. You will ensure that all requests are handled according to policies and guidelines, while meeting agreed turnaround times and quality standards.
Why Youll Love This Opportunity: No prior experience needed We value a passion for learning and attention to detail
Full-time contract with a 1-month training period and a 1-year fixed-term contract with 30 days of probation
Annual Salary: Based on the BPS Salary Guide
Language Premium Bonus (based on language proficiency)
Meal Allowance: 7.63 per working day (net amount)
Yearly Target Bonus: 5% of the yearly gross base salary
Health & Life Insurance and a Family Plan for spouse and children
Relocation Support (for candidates moving from outside Continental Portugal):
Bureaucratic support to obtain NIF and NISSAssistance in finding accommodation tailored to your needsRelocation Bonus: 2,000 (gross), paid with your first paycheck
Career Growth: Gain valuable experience in administrative and legal tasks, with opportunities for career advancement What You`ll Bring: No previous experience is required this is an excellent opportunity for fresh talentA good understanding of KPIs and performance metricsPreferably 0 to 12 months of experience in administrative tasks or roles that require extensive readingA background in law or the travel industry is a plusStrong attention to detail, critical thinking, and a passion for learning What You`ll Do: Review and process incoming legal requests in areas such as privacy claims, defamation, fraud, and falsificationStay updated with the client's policies and guidelines to ensure complianceMeet turnaround times and quality standards set by the projectWork in a back-office role that emphasizes accuracy and efficiency Recruitment Steps: Initial ScreeningWritten Language Assessment (WLA)Operations RoundHR Interview Why Join Our Partner BPO Company?
This is a unique chance to jumpstart your career with a leading global player while living in the vibrant city of Lisbon. With excellent training, ongoing support, and a comprehensive benefits package, you'll be set up for success and growth!
Ready to make 2025 the year you take your career to the next level? Apply now and join a forward-thinking company that values your potential!