Job Title: Legal Online Operation Analyst (Junior Agent) Start Date: January 6, 2025 (Next starts: January 20 & February 17, 2025) Location: Lisbon (Anjos or Alcântara offices TBC) Schedule: Monday to Friday, 9 AM 6 PM About Our Partner BPO Company: Our partner BPO company is a leader in providing cutting-edge solutions and support for global clients.
They specialize in ensuring that organizations operate smoothly, offering career opportunities that foster growth and development across a range of industries.
The Role: As a Legal Online Operation Analyst in the Legal Operations project, youll play a key role in reviewing and processing incoming legal requests related to privacy claims, defamation, fraud, and falsification.
You will ensure that all requests are handled according to policies and guidelines, while meeting agreed turnaround times and quality standards.
Why Youll Love This Opportunity: No prior experience needed We value a passion for learning and attention to detail Full-time contract with a 1-month training period and a 1-year fixed-term contract with 30 days of probation Annual Salary: Based on the BPS Salary Guide Language Premium Bonus (based on language proficiency) Meal Allowance: 7.63 per working day (net amount) Yearly Target Bonus: 5% of the yearly gross base salary Health & Life Insurance and a Family Plan for spouse and children Relocation Support (for candidates moving from outside Continental Portugal): Bureaucratic support to obtain NIF and NISS Assistance in finding accommodation tailored to your needs Relocation Bonus: 2,000 (gross), paid with your first paycheck Career Growth: Gain valuable experience in administrative and legal tasks, with opportunities for career advancement What You`ll Bring: No previous experience is required this is an excellent opportunity for fresh talent A good understanding of KPIs and performance metrics Preferably 0 to 12 months of experience in administrative tasks or roles that require extensive reading A background in law or the travel industry is a plus Strong attention to detail, critical thinking, and a passion for learning What You`ll Do: Review and process incoming legal requests in areas such as privacy claims, defamation, fraud, and falsification Stay updated with the client's policies and guidelines to ensure compliance Meet turnaround times and quality standards set by the project Work in a back-office role that emphasizes accuracy and efficiency Recruitment Steps: Initial Screening Written Language Assessment (WLA) Operations Round HR Interview Why Join Our Partner BPO Company?
This is a unique chance to jumpstart your career with a leading global player while living in the vibrant city of Lisbon.
With excellent training, ongoing support, and a comprehensive benefits package, you'll be set up for success and growth!
Ready to make 2025 the year you take your career to the next level?
Apply now and join a forward-thinking company that values your potential!