Junior Erp Cegid (Primavera) V10 - Technical Support

Mercan Properties is a leading company in the sector of immigration and hospitality and is looking for a motivated professional to develop their career in supporting the Cegid (Primavera) V10 ERP solution.
If you are interested in joining a growing team and deepening your technical knowledge, this opportunity is for you!
Key Responsibilities:

Provide technical support for the Cegid Primavera management solutions and the company's internal systems;
Maintain and update the installed ERP, ensuring its performance and reliability;
Resolve support tickets, providing effective solutions within established deadlines;
Collaborate with the team to identify and resolve technical issues in various functional areas (Accounting, Financial Control, Projects, Fixed Assets, Treasury, Purchasing, Sales, Inventory, Human Resources);
Assist in creating reports using Crystal Reports and provide support in maintaining SQL databases;
Assist in the preparation and configuration of Fiscal Reports, ensuring compliance with fiscal and legal requirements.

Technical Requirements:

Basic knowledge of SQL;
Familiarity with Crystal Reports for report development (preferred);
Experience with Cegid (Primavera) V10 ERP modules (Accounting, Financial Management, Projects, Purchasing, Sales, Inventory, Human Resources, among others);
Knowledge of Fiscal Reports and their fiscal and legal obligations (preferred);
Familiarity with Standard API and WebAPI (optional);
Knowledge of Office Extensions (optional).

Preferred Requirements:

Degree in Information Technology or related fields;
Previous experience in technical support or an ERP environment will be valued;
Certifications in various Cegid (Primavera) V10 ERP areas will be a plus.

Candidate Profile:

Ability to solve technical problems with attention to detail;
Team spirit with a willingness to learn and grow professionally;
Strong written and verbal communication skills to interact with various stakeholders;
Proactivity in seeking solutions and continuous improvement.

What we are offering:
A challenging and rewarding position within a dynamic and growing company.
Opportunities for professional growth and development.
A collaborative and supportive work environment committed to excellence.

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