Junior Customer Support Specialist

12-Hour Rotating Shifts (Day & Night), Onsite Only

Role Overview
Step into the world of crypto with us! As a Junior Customer Support Specialist in our trading department, you'll help drive client satisfaction and support seamless trading experiences. This is a hands-on role in a high-energy environment, perfect for a motivated individual looking to grow in the crypto industry.

Responsibilities

Engage with clients, answer inquiries, and assist with account issues.

Monitor and log data for trend analysis, using tools like Excel to keep our service on point.

Collaborate with other departments to streamline client support and enhance processes.

What We're Looking For

Excellent English Communication – Both written and spoken, to build rapport with clients.

Organized & Detail-Oriented – Able to manage tasks and focus on quality service.

Tech-Savvy – Familiarity with Excel or Google Sheets; comfort with data tools is a plus.

Interest in Finance or Crypto – A foundational understanding of finance or crypto markets is advantageous but not required.

Benefits

Reimbursement for courses

Performance bonus

Working Hours

Day shift

Night shift

12-hour shift

Language Requirement

Portuguese Not Required

Join our team, and build a solid foundation for a career in crypto support and trading. Apply today!

#J-18808-Ljbffr