Join Our Remote Team For Exceptional Cruise Line Customer Service!

Ready to Make Waves? Join Our Remote Team for Exceptional Cruise Line Customer Service! Cross Border Talents is on the hunt for an outstanding BPO partner to help bring seamless, German-speaking customer service to cruise line passengers everywhere. If your BPO team is as passionate about customer service as they are about exploring new horizons, this partnership is calling your name!
Position: German-Speaking Customer Service Agent Start Date: 18 Nov 2024 & 9 Dec 2024Location: Porto, Portugal (100% Remote!) Work Schedule: Rotative Shifts:Monday to Friday: 08:00 - 18:00Saturday & Sunday: 08:00 - 17:00Occasional extended shifts until 19:00Days Off: 2 rotative days per week Compensation & Perks Salary: 1,100 EUR per month (14 payments annually)Performance Bonus: Up to 120 EUR in monthly sales incentivesWork Mode: Fully Remote work from anywhere in Portugal! Required Documentation EU IDResidence CardManifestação de InteresseVisas (under consultation) Who's Our Ideal First Mate? Experience:Previous experience in Contact Centers or Customer Service is a plus.Background in Sales, Tourism, or Travel Agencies will set you apart.Skills:Strong digital skills and a keen eye for details.Problem-solving mindset, with clear and effective communication skills (written and spoken).Master multitasker, ready to keep up with our dynamic, customer-first environment! Why Partner with Cross Border Talents? Get ready to deliver memorable, top-notch experiences that keep passengers coming back for more! With us, you'll make waves in the world of customer service and bring a touch of excellence to the cruise line industry.
Anchor with us and reach out today! Lets create waves of success together!