Join Our Partner In Delivering Exceptional Cruise Line Customer Service!

Join Our Partner in Delivering Exceptional Cruise Line Customer Service!

Cross Border Talents is on the lookout for a premier BPO partner to elevate customer experiences for a leading Cruise Line.

If you're a BPO company ready to bring German-speaking customer service to the next level, we want to partner with you!

Position: German-Speaking Customer Service Agent

Start Date: 18 Nov 2024 & 9 Dec 2024

Location: Porto, Portugal (Remote)

Work Schedule:

Rotative Shifts:

Monday to Friday: 08:00 - 18:00

Saturday & Sunday: 08:00 - 17:00

Availability for occasional shifts: 08:00 - 19:00

Days Off: 2 rotative days

Compensation & Benefits

Salary: 1,100 EUR (x14 payments per year)

Performance Bonus: Up to 120 EUR in monthly sales incentives

Work Mode: Fully Remote

Accepted Documents

EU ID

Residence Card

Manifestação de Interesse

Visas (under consultation)

Ideal Candidate Profile

Experience:

Previous Contact Centre or Customer Service experience is advantageous.

Background in Sales, Tourism, or Travel Agencies is a plus.

Skills:

Strong digital skills and attention to detail.

Excellent problem-solving mindset and communication skills (verbal & written).

Proficiency in multi-tasking for dynamic, customer-oriented environments.

Why Partner with Cross Border Talents?

Align with us to deliver remarkable, memorable experiences that make waves in the world of customer service! Let's embark on a journey to bring excellence to the forefront of the cruise line industry.

Ready to set sail? Reach out and let's create success together!

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