Jira Administrator

DBServices helps to design, develop, and support digital platforms for large and mid-sized companies in ITC, Banking, Retail, Government, Health, and other industries in Europe and the Americas.TasksAdminister and configure Jira projects, workflows, and permissions to meet the needs of various teams.Develop and implement custom Jira solutions to optimize project management and reporting processes.Provide training and support to team members on best practices for using Jira effectively.Monitor and maintain the performance and security of the Jira environment, ensuring minimal downtime.Collaborate with cross-functional teams to integrate Jira with other tools and systems used by the organization.Requirements3 years of Jira-Confluence administration experience.Gather business process requirements and determine ways to optimize/improve the setup and configuration of JIRA/Confluence/BitBucket.Provide application support for JIRA and Confluence for IT and the rest of the company.Understanding of JIRA APIs and webhooks.Support JIRA and Confluence users.Work with business users to evaluate JIRA and Confluence plugins, determine licensing needs, and perform testing, installation, and configuration of the plugins.Use design skills to define JIRA workflows and related screen schemes for complex and high-impact projects.Implement custom XML-based gadgets in JIRA.Support and configure JIRA plugins as needed.Generate documentation on workflows and processes implemented in JIRA to support runbooks.Create JIRA projects, queries, and reports as needed.Spanish is a requirement.BenefitsA collaborative environment, with a sense of community.The opportunity to meet people from different countries and cultures.Personal and professional development program with full access to the Alura courses platform.
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