Italian Speaker - Frontoffice Agent (Full-Time)

Company Description
At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference.
With over 300 specialized associates and around 15 nationalities, Bosch activities in Lisbon are focusing on sales, marketing, communication, training, nearshoring services and shared support for human resources services to Europe. The diversity, commitment and know-how of the team are the key success factors of this organization.
Bosch Service Solutions develops and delivers Customer Experience, Mobility and Monitoring solutions for companies and their customers.
Our teams find fast and efficient solutions for thousands of people on a daily basis – from claim management to life-saving emergency calls, among other services. Define the standards and become a pioneer together with around 9000 associates worldwide.
Job Description
We are hiring front office employees for a world-renowned vehicle manufacturer in the logistics industry. The responsibility in this position lies in informing our clients customers about the in-house maintenance system.

Your tasks:

Handling and documentation of outbound calls
Contacting customers via phone in order to remind them to register their vehicles.


Qualifications

Mandatory:

Italian Language (C2 level at least)

Personality: You are a talented communicator, fully committed and solution oriented, team player with interest in the automotive industry.
Working method: You are friendly, organized and customer oriented.
Experience and know-how: Even though it is not required, you ideally have some experience in customer services and have handled inbound and / or outbound calls.

Additional Information
What we offer you:
Challenges in an international environment | career opportunities in one of the best companies in the world | flexible hours | medical services | discounts for employees | sports and health related activities | canteen | good access to public transports | space for creativity.
Success stories don´t just happen. They are made...
Make it happen! We are looking forward to your application!

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