Italian Customer Support - Remote In Lisbon

Italian Customer Support - Remote in LisbonSpeak Italian fluently? Love customer service and want to work from home? Exciting roles await you in Lisbon!Step into the spotlight as a Customer Service Manager in dynamic Lisbon. Your next adventure starts here!What we offer:Competitive salaries tailored to your experience and language skillsHealth Insurance & Life InsuranceInternational Experience with big online streaming platformWhat you will do:Assist users with Pre-Sales, General Inquiries, and technical support via various channels (phone/email/chat/social).Adapt brand voice for private and public interactions (phone/email/chat/messaging/social, forums, e-commerce reviews).Handle customer escalations and escalate issues to higher support tiers.Respond to inbound customer requests and document case information accurately.Requirements:1 year of experience in Customer Service
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