Italian Customer Support For Streaming Platform Pt

Are you passionate about entertainment? Are you always on top of the latest series and movies? Then we have the job for you. We are in need of Italian speaking customer service advisors to join our team in Lisbon. As a customer support advisor, you will be the first point of contact for our customers.
The company engineers customer experiences on behalf of some of the world's most progressive brands. At the office in Lisbon, they have a diverse environment with people from over 15 nationalities.
By joining the company, you will get the opportunity to grow professionally in a unique startup project. They will make sure that you arrive in Lisbon in a nice way and offer you relocation, flight ticket, and help you set up tax and bank account. They offer competitive salary wages (14 monthly payments per year), and you will get the opportunity to participate in get-togethers and activities with your colleagues.
The job:

Assist viewers through phone and/or chat regarding different queries
Provide account and application support to viewers, namely with regards to software functionality
Provide technical support and troubleshoot system configurations and network settings
Provide accurate and real-time responses to the viewer's inquiries

We are looking for:

Native Italian
Fluency in English (B2)
Excellent communication skills coupled with empathy, team spirit, and customer orientation
Previous experience in Customer Service is highly valued
Have a positive and can-do attitude

Are you ready to take the challenge? Send your CV, and you are one step closer to joining our team.
Additional Information:

Holiday - 25 Days
Relocation - Ask the recruiter
Trial Period - 3 Months
Start Date - Ongoing


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