Company Overview:Join our dynamic and international team in Lisbon! We are a leading global company in the customer support industry, dedicated to providing exceptional service to our clients. We are currently looking for Italian-speaking Customer Support Advisors to join our team and help us deliver outstanding support to our Italian-speaking customers.
Position: Italian Customer Support Advisor Location: Lisbon, Portugal Type: Full-time, On-site
Key Responsibilities:
Provide excellent customer service and technical support to Italian-speaking customers via phone, email, and chat.
Resolve customer inquiries, concerns, and issues in a professional and timely manner.
Maintain a high level of product and service knowledge to effectively assist customers.
Collaborate with team members and other departments to ensure customer satisfaction.
Accurately document customer interactions and update customer records in the database.
Requirements:
Fluent in Italian (both written and spoken) is essential.
Good command of English (written and spoken).
Previous experience in customer support or a related field is a plus.
Strong communication and interpersonal skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Positive attitude and willingness to learn.
What We Offer:
Competitive salary and performance bonuses.
Relocation assistance for candidates moving to Lisbon.
Health insurance and other benefits.
Continuous training and development opportunities.
Friendly and multicultural work environment.
How to Apply:If you are passionate about providing exceptional customer service and are fluent in Italian, we would love to hear from you! Please send your updated CV.
Join us and be part of our success story in Lisbon! We look forward to welcoming you to our team.
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