Be part of our Customer Service team and represent JTI - Japan Tobacco International
By joining forces with JTI - Japan Tobacco International , the international tobacco and vaping division of Japan Tobacco Inc, we share a common goal: to be committed to making our business not only the fastest growing, innovative and sustainable of its kind, but also to deliver nothing less than the very best! At Teleperformance Greece, we are looking for Italian speaking talents who will be the primary point of contact for customer requests, representing JTI.
Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.
Your responsibilities:
Be the primary point of contact for customer requests, representing JTI, one of the world's most esteemed companies in the tobacco industry.
Utilize phone calls, e-mails and chats in order to provide a seamless customer experience.
Respond to inquiries about JTI's products.
Resolve issues as they arise - addressing customers' concerns in a professional and timely manner.
Turn every customer into a happy customer!
What you will bring:
Fluency in Italian
Very good use of English - both in written and spoken language
Work experience as a customer support /customer care representative will be considered an asset
Highly developed communication skills
A genuine problem-solving mentality and a deep sense of ownership
Tech savviness and learning agility
A positive attitude
What we offer:
Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process - all at no cost to you)
Competitive monthly salary + 2 extra salaries per year
Referral Program : Bring your friends and receive great bonuses!
Health care benefits and numerous other discounts
Full training by certified instructors
Professional growth & development opportunities
Special events as well as community & social responsibility initiatives
Free online Greek language courses
State of the art premises, providing a great working environment with relaxing break areas
Work for a Great Place to Work -Certified Company that fosters diversity
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.
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