(Italian) Customer & Client Advisor (M/F)

Type of position
Full-time position
Key languages
Fluent ItalianUpper Intermediate English
Sector
Customer Service / Sales
About our Client
Do you have a passion for customer service? Looking to work for a leading company in its industry? This business offers services and systems while ensuring the top quality! If you speak fluent Italianand wish to work in Lisbon, let us know!
The Offer
Help customers solve issues with products and services.Provide assistance through different channels (telephone, email) in a genuine mannerBe an active listener.Always be ready to understand and ask clear questions to help the client.Identify, investigate and offer a solution to the technical issue.Provide good customer service by making sure the customer is always satisfied once the interaction is complete.Gather all relevant information into the system and always be sure to provide quality service.Stay up to date on all developments in the technical area of your work so that you are always informed!
Requirements
Fluent in Italian and advanced EnglishExperience in customer support, working with a CRM is a plusGenuine care giver. Able to multi-task, proactive and good with time managementComfortable with phone calls interactions, email writing and social media
Benefits
Opportunity to grow within the companyPositive and energetic work environmentInitial training, and continuous learning opportunitiesTeam building activities
The Process
Submit your application and don't forget to send an updated CVGet a call by our Recruitment SpecialistStart your interview processGet selectedStart your journey!
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