Description
Looking for a role where your love for the Italian language and helping others plays a major factor? Become an Italian Customer Agent! Work in Greece remotely or on-site, enjoy flexible hours and thrive in a fast-paced environment. Help the team achieve its goals and be a part of a company that's redefining customer service!
Your Role:
Managing incoming calls
Identifying and assessing customers' needs to achieve satisfaction
Building relationships of trust through open and interactive communication
Providing accurate, valid, and complete information by using the methods/tools
Keeping records of customer interaction, processing customer accounts, and filing documents
Following communication procedures, guidelines, and policies
Who we are looking for:
Native or near-native Italian language (C1-C2).
Very good command of English language (B2).
Good MS Office skills.
Strong phone contact handling skills and active listening.
Excellent communication and presentation skills.
Customer orientation and ability to adapt/respond to different types of characters.
Ability to multi-task, prioritize, and manage time effectively.
What's for you?
Competitive remuneration package.
14 salaries per year.
Extra bonus depending on the performance appraisal.
Health care benefits and numerous other discounts.
Relocation cost (for candidates outside Greece).
Why relocate?
Living in Greece? It's a total vibe. Picture this: affordable living, chill work-life balance, and an amazing office view! Life here moves at its own pace, with delicious food and strong community vibes that make every day feel like a mini vacation. Plus, if you're into culture, you're in for an epic mix of ancient history and modern living. Ready to make the move? Don't wait, hit that #applynow and start living your best life!
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