Italian Advisor For Action Cameras - Lisbon, Portugal

How about working in a support team focused on the sporting and adventurous public?Are you Italian native or fluent with strong English communication skills?Looking to make your career in a multicultural environment in sunny and happy Lisbon?So we have the perfect opportunity for you!Your future project: join our Italian Customer Support team.Our client produces action cameras, often used in extreme-action videography and part of the connected sports movement, considered one of the "Top 10 Best Brand Channels on Youtube".As a customer service specialist in this project, your daily responsibilities will include:Providing technical support for a renowned technology company, notorious for their action cameras, drones, apps, and video editing software.Offering solutions for customer demands by identifying and troubleshooting with the available resources.Building meaningful relationships, answering customers' questions in a courteous, friendly, and professional manner.Meeting and exceeding our service quality goals, compliance regulations, and productivity targets.Creating amazing experiences that people value and we are proud of.Being responsible for following the direction of management and providing feedback.To succeed in the role, you will need to have:Native or proficient level of Italian (C2).Advanced level of English (at least C1) both verbal and written.Strong communication skills – with excellent phone conversation skills, attentive listening, and superior writing skills.Analytical and problem-solving skills with strong attention to detail.Desire to learn and advance, being a curious investigator and problem solver.High-speed internet access and appropriate conditions for remote work.Must hold EU citizenship or a valid work permit for Portugal.Be a local candidate or willing to relocate to sunny Lisbon, Portugal.Go further with FoundeverWe believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
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