It Support Technician

Hiire is helping Bluepharma, a leading Portuguese pharmaceutical group from Coimbra, with a strong international presence, hire an IT Support Technician to help them advance their innovative methods and excellence!

About the Role:As an IT Support Technician at Bluepharma, you'll have the opportunity to support the whole IT technological infrastructure at our company.
You'll be leveraging your expertise and knowledge in different areas from hardware to software.
Key Responsibilities:Support all the technological infrastructure;Follow and solve users' requests;Technical support, helpdesk, and support users on the phone and on-site;Maintain our software and hardware;Diagnose and solve hardware and software problems;Manage our Active Directory;Work on ongoing projects inside of the Support scope.Your Qualifications:Professional education in Informatics, Electrotechnics, or similar;
Professional experience in the role (on-site);Experience in repairing infrastructure and hardware;Knowledge of Networking (TCP/IP), Operative Systems, and Hardware;Technical knowledge of structured cabling;Strong Office 365 knowledge (Sharepoint, Teams);Availability for prevention duties;Native Portuguese level, and at least an intermediate level of English.You Have:Schedule flexibility;Will to learn and grow;Good communication and organization skills;Adaptability skills;A great sense of responsibility;Proactivity, dynamism, critical spirit;A good ability to work in a team.What's in it for You:Competitive salary;Meal allowance;Health insurance;Mobile phone + mobile plan.If you are passionate about innovation, quality, and excellence, and have an interest in the pharmaceutical field, we'd love to hear from you!

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