What you'll do
The role is responsible for leading and coordinating activities to ensure productivity/efficiency of end-to-end IT delivery and providing direction on how best to handle various demands while maintaining customer satisfaction. The role assures Business and IT Strategies are aligned, executed, and implemented to generate expected outcomes.
The duties and responsibilities:
Be the single contact for commercial and other function ex-co direct reports;
Drive conversations between Business and Digital & IT to design right solutions;
Work with Head of Strategy, Portfolio & Governance for Cluster;
Design work schedules and organize relevant workshops implementing accurate capacity planning;
Follow initiatives within CIO Agenda to ensure delivery commitments;
Resolve issues when escalation;
Ensure new ways of working is implemented;
Work with outside vendors to maintain necessary business supplies;
Maintain a good working relationship with executives and other managers;
Design and implement procedures to improve profitability and efficiency;
Work with CIO to manage internal & external stakeholders;
Coordinate and govern strategic initiatives and ensure they are delivered based on Cluster Strategy;
Accountable for delivering IT transformation programs;
Consult and contribute to the translation of business and technology demand with capacity planning;
Ensure that all relevant stakeholders are involved during the definition of the solution and support teams with development, quality assurance, and operations activities fulfilling compliance to non-functional requirements;
Leverage best practices between ongoing Transformation Programs and set a strong focus on Modernisation of existing IT systems;
Help CIO to increase the sustainability and the value of our IT assets (Applications/Systems), increasing efficiency of Operations, and ensuring Business Continuity.
This role is about leading engagement managers, portfolio managers, and program managers in need of coordination to deliver business value within the Digital & IT roadmap based on the overall company technology strategy. The role will directly work with Head of Strategy, Portfolio & Governance for Cluster and CBU, VBU, COPS, Legal/Regulation and HR Managers, IT Managers, Enterprise Architects, IT Director of the market, and Senior IT Managers both in markets and in Cluster Community.
Who you are
Degree in Engineering, telecommunications or related field;
8+ or more years of hands-on experience in project and program delivery preferably in multinational environments;
Knowledge in Agile software development and delivery;
Problem-solving abilities and creative thinking applying the right architecture assurance/governance disciplines;
Highly organized with excellent written and communication skills;
Experience in driving value-add process and governance to deliver effective business decision making;
Experience in developing and executing strategic programs and influencing senior executive buy-in;
Being innovative with strategic insight and developing creative ways of working to drive the business forward;
Experience in conflict management having broad perspective and being innovative with strategic insights;
Ensure a consistent framework to plan, communicate and monitor how business objectives and outcomes will be enabled over time by a renewed product portfolio;
Proficiency in English required, Portuguese preferred.
What's in it for you
We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.
Who we are
You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.
As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination.
Together we can.
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