It Local Support Technician Lisbon

The IT Local Support Technician ensures request management for agreed software installation and configurations and troubleshooting.
What you'll doResponsible for field IT issues on each of the Teleperformance sites;Interaction with other departments in order to improve and maximize the project(s) results;Be an active part in the processes of continuous improvement, proposing improvement and innovative methods across the department and the company (producing fresh and imaginative ideas and solutions);Take an active role in the development of the department's strategy and plans as required by department leadership;Ensure all Teleperformance processes, procedures, and policies are fulfilled, including but not limited to GDPR – General Data Protection Regulation, GECSP – Global Essential Compliance, Information Security Policies, HR, etc.
;Communicate to leadership any known infractions of these Corporate Policies and procedures immediately.What you'll needHigh School degree (preferred in Technological field);Fluency in English, written and spoken (minimum B2);Good understanding of hardware and software installation and configuration;Experience using and troubleshooting applications;Good knowledge of Microsoft-based operating systems;Knowledge of software distribution;Accustomed to using and troubleshooting mobile tools and applications;Achievement oriented and analytical ability;Customer-oriented, interpersonal skills, and problem-solving.Apply nowBecome a member of a worldwide team.
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