It Change Manager

We are looking for an IT Change Manager to join our Inetum Team and be part of a work culture focused on innovation!
Location: Porto or Lisbon
Responsibilities
Following the good practices established in the organization, manages the process and life cycle of all changes and ensures that service disruption is avoided or minimized;
Works directly with the organization's change agents, identifies and prioritizes changes ensuring their correct registration in the management platform;
Prepares content for company information, ensuring consistent and continuous information;
Aligns the defined metrics and ensures KPIs;
Delivers excellent stakeholder service, maintains effective communication, demonstrates professionalism, and commits to exceeding expectations;
Builds and sustains strong relationships with senior leadership and key stakeholders;
Profile
Professional experience in the functions indicated;
An excellent communicator, able to unblock critical or tense topics and generate consensus within the direct group of activity as well as with other elements of the organization;
Experience with ServiceNow and Office;
Strong knowledge of ITIL;
Teamwork driven;
Good analytical skills;
Fluency in English is mandatory;
Hybrid work - office in Porto or Lisbon (1/2x per week).
Send your CV & join our team!

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