It Business Analyst

At Winning Consulting, we are on the lookout for IT Business Analyst to be part of our dynamic team. This role involves working on an exciting project for one of our key clients in the banking sector.

Functions:

Ensure the proper functioning, maintainability and scalability of applications.

Provide technical and functional support to users.

Monitor and handle incidents in compliance with the application SLA.

Contribute to the relationship with the platform's operators.

Coordinate and ensure the processing of maintenance requests and their successful completion.

Communicate on the next maintenance period.

Explain and value technical operations and security fixes to the business.

Contribute to platform testing.

Contribute to the update of the operational-specific deliverables.

Define non-regression test cases and ensure execution of tests.

Clarify the needs expressed by MOA.

Challenge business requests and value technical issues for the user managing change.

Skills:

Excel and VBA.

SQL.

Service Now.

Jira.

Testing.

Agile methods, ability to work in agile mode.

ITIL knowledge.

French B2.

English B2.

Want to know more about Winning?

We are a consulting company that offers consulting, training, recruitment, and research services. We support our clients in seeking innovative and sustainable solutions, from the application of scientific knowledge in solving complex management problems to digital and technological transformation within organizations.

If you want to know more about us, visit our website https://www.winning-consulting.com/ .

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