Irish English Customer Support

Key Responsibilities: Provide outstanding customer service via phone, email, and chat to address customer inquiries and concerns.Assist customers with product-related questions and ensure a smooth and positive experience.Record and manage customer interactions accurately in our system.Collaborate with team members to improve customer satisfaction and resolve issues promptly.Maintain up-to-date knowledge of products and services to provide informed assistance.Participate in training sessions and team meetings as required. Requirements: Native proficiency in Irish English.Strong communication and interpersonal skills.Previous experience in customer service is preferred but not required.Ability to work independently and as part of a team.Problem-solving skills and a customer-centric mindset.Proficiency in using computer systems and software. Work Schedule: Monday to Friday: 9:00 AM - 6:00 PMSaturday and Sunday: Off Benefits: Competitive salary based on experience.Hybrid working model with flexibility in working from home and the office.Opportunities for professional development and career growth.Supportive and inclusive work environment.Additional perks and incentives.