Job Title: Investigation Analyst
Reporting to: Team Lead
Work type: Office
Location: Lisbon
Majorel is seeking discerning individuals plugged into internet technologies at the intersection of crisis, geopolitical and user harm issues. You will be working on the leading edge of fast-developing issues like the spread of misinformation, novel fraud tactics, and potential breaches in election integrity.
Candidates can expect a fast-paced, high-energy environment working on a team that delivers high-impact synthesis of culture-shifting trends. Successful candidates will be able to collect, synthesize, and analyze information from a variety of sources and ensure our client's global team can get up to speed on the latest developing trends. Strong skills in qualitative methods, forecasting, geopolitical and multi-method trend analysis are essential for this position. Skills or coursework in statistical or data analysis are advantageous.
Duties and Responsibilities
Synthesize multidimensional information and data sources clearly and concisely for different audiences.
Investigate, analyze and report on identified trends.
Document all data and research procedures.
Work with management to prioritize business and information needs.
Evaluate, analyze, and conceptualize strategic risks and threats to trust in Google.
Identify emerging trends and forecast new forms of abuse.
Translate how global developments could cause potential adverse impact on Google's users.
You may be required from time to time to support different workflows/products/markets depending on business need.
Required Qualifications and Experience
BA/BS Degree (Political Science, Journalism, Digital Media or related field).
Fluency in written and spoken French and English is essential.
Strong understanding and work experience of international and geopolitical events and how they impact Global businesses.
2+ years customer service or client experience.
Fluency and experience in using Word/Excel/PPT or gSuite.
Proven track record of an investigative, data-driven approach to answering complex questions.
Familiarity with Internet technologies and related policy and regulatory environments.
Demonstrate cultural awareness for the language and market for which being hired.
Comfortable with reviewing internet content that may be deemed inappropriate and/or contain explicit material.
Project Management skills or experience is preferable.
Strong interpersonal and communication skills (written and verbal), with a proven ability to work successfully with cross-functional teams.
Calm under pressure, with an ability to operate well in urgent, developing situations.
Demonstrated ability to prioritize and multitask.
Strong deep-dive and critical thinking skills.
High degree of initiative and deadline-driven productivity.
Strong interest in internet, culture, news media and current events.
Strong analytical and critical thinking skills.
Excellent verbal and written communication skills.
Positive can-do attitude.
About Majorel
At Majorel, we create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology we deliver real impact for our partners.
Majorel is an equal opportunity employer that embraces diversity. We are committed to the principle of equal employment opportunities for all employees and to providing employees with a work environment free of discrimination and harassment.
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