What you'll do
Render correct concepts and meanings between Russian and English following complexity, clarity, tone, and style from one language into another; uphold the correct rules for grammar and syntax in both languages;
Provide strict renditions of the messages including every detail of the conversation;
Follow instructions of Customers, manage the flow of the call and avoid taking over the call;
Understand protocol and terminology at the customer service level in the following industries:
Healthcare, Government, Insurance, Financial, Utilities, Travel & Hospitality, and 911, Law Enforcement, Court, and General Business.
What you'll need
Bilingual: Russian & English (C1 Levels for both languages);
High School Diploma (mandatory);
Education in languages/translation/interpretation or related fields (preferential);
Excellent listening, retention and note-taking skills to maintain a high level of accuracy;
Ability to explain certain cultural concepts to avoid miscommunication with the permission or at the request of the Customer;
Ability to concentrate, stay detached from the conversation, and always remain neutral and objective;
Reliable, autonomous and highly disciplined;
Confident and organized;
Time management skills with maximum responsibility;
Ability to work with performance goals.
Benefits
Work as a team from your home;
Accommodation in a Teleperformance apartment;
Refund of initial flight expenses;
Work full-time;
Specialized training included;
Competitive compensation model;
Have the opportunity to work with an international team within a multicultural environment;
Annually complementary return flight to your home country (within Europe);
Health Insurance since day one in the company.
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