International Travel Advisor (German Speaker)

Traveling is your passion? Make your passion become your job! Move abroad and work as a customer representative for a leading travel portal in Lisbon, Portugal!
Tasks
Your responsibilities and impact as an International Traveler Advisor will be:

Being a mentor to consumers in different fields (there are several projects)
Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail or social media;
Delivering calm and resourceful troubleshooting for customer queries regarding their shopping experience;
Being in contact with other departments and redirecting related cases and issues to related departments.

Requirements
Skills, experiences and interests you need to succeed in this role:

Speaking a native level of German and at least a B2 level in English
Being enthusiastic about Tourism/Travel
Knowing the value and impact that a good customer experience can create
Being an attentive listener, comfortable and skilful at communicating with people
Enjoy being energetic, innovative and working proactively at a fast pace
Getting excited about intercultural communication and the expatriate lifestyle
Are already living in or willing to relocate to Lisbon for an international career and life experience

Benefits
What's in it for you?

Type of Contract: yearly contract (renewable)
Working Hours: 40h/week; 5 days/week in rotative shifts from Mon-Sun from 8 AM to 10 PM
Training fully paid (approx. 2 weeks)
Salary Conditions(*): 1235 € gross/month + 150€ gross/month performance bonus + meal vouchers (6€/work day)
Extra Perks:
Private health insurance from day 1
International environment with team building events etc
Relocation package for international candidates

Your future company:
This fast-growing multinational company has more than 50,000 employees helping over 500 globally acknowledged brands to provide a first-rate customer service experience. Combining technology with a human touch they achieved a worldwide presence and credibility in the outsourcing scene.

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