International Ops Internship

col-wideJob Description:THE ROLEWe are looking for university students who are seeking genuine work experience, vocational placement or an internship located in ourDepot inLisbon - Póvoa.As anInternational Operations Intern,you'll be representing our brand in person, providing our guests with world-class customer service when they start and finish road trips of a lifetime. Do you enjoy challenges, meeting new people and fast-paced environments? If so, this position might be your next step! THE INDIE COMMITMENT!All internships are paid, the amount being dependent on location, country, and region (accommodation not included);Continuous training and coaching to develop relevant skills to your growth: namely guest relations, customer service, problem solving, communication, team spirit, organisation, time management, work under pressure, fleet management, supplies management and logistics;International opportunities and real chance of integration in Indie Campers after the internship, either in Field Operations or in a HQ role, in Lisbon or Los Angeles.WHO ARE WE LOOKING FOR?You're a student in Hospitality, Tourism, International Studies, Business Administration, or a related field looking for an internship (mandatory to be enrolled in a university);You are fluent in English, have a work permit and a valid driver's licence (mandatory);You like international environments and meeting new cultures;You have a natural talent for connecting with people and have a strong customer service orientation;You're a problem solver who thrives on creating solutions and is not afraid to get their hands dirty;You want a dynamic internship where you can put in practice the theoretical knowledge of your degree.WHAT WILL YOU WORK ON?Client relationship management:handle incoming reservations, register guests, process payments, explain the vehicle functionalities, as well as terms & conditions, and take care of check-ins and check-outs;Operations handling:Align the reservations with the available campervans, coordinate vehicle return from vendors or additional parkings;Quality control:Maintain our campervans in top condition, verify and prepare them, identify possible maintenance or repairing needs;Stock management:Monitor stock, register consumption and identify needs.INTERNSHIP OPTIONSMinimum of 3 months and up to 12 months internship (flexible according to students' availability).