.At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.A Day in the LifeTechnical support of our Spine therapies and technologies. In this role you'll assist our customers inside the OR with technical knowledge, support technical decision making and troubleshooting. The expected impact of this role is in increased service perceived by the customer, proceeded by few complications, more satisfaction and customer loyalty.Opportunity to be part of the CST team, as an intern, witnessing firsthand the impact our technology has on patients. This role establishes a high level of interaction with clients due to the extensive technical knowledge they provide, offer technical support to hospitals, and collaborate with the internal team to provide solutions that meet the needs and improve the overall customer experience.In this role, the intern will be learning and helping covering procedures for Cranial and Spinal implants in the north of Portugal supporting the CST team.Internship details:Start date: 1st of DecemberDuration: 12 monthsWork model: remote with on-site supportBased in Porto with availability to travel throughout the national territoryWorking time: 40 hours per weekResponsibilities may include the following and other duties may be assigned:Join other TCs and Sales Reps during Cranial and Spinal procedures (shadowing activity in the first 6 months)Support Cranial and Spinal procedures regarding navigation techniques, spinal instruments and implant techniques, intra-op imaging for navigation, robotic cases.Prepare & plan cases beforehand to ensure smooth support during procedures (anticipate if all necessary materials are available and shipped for procedures, prepare all workflow of the procedure to secure efficiency and resources)Assist in troubleshooting technical issues.Assist in device inventory management, maintain updated records of repairs and maintenance, collaborate in documenting technical procedures, and support administrative tasks such as report preparation, tracking actions following company guidelines, and request follow-up.Participate in training programs to acquire in-depth knowledge of procedures, therapy, and devices, stay informed about the latest updates and technological advances, and provide guidance and assistance to users regarding product use and benefits.Keep updated the commercial team on technological advances, use cases and share best practices across the country.Required knowledge:Recently graduated with min Bachelor Degree (2023/2024) or finishing Master Degree in Biomedical Engineering or engineering background
