Integration Specialist (Business)Office: Krakow · Porto Remote: Poland · Portugal · Spain
About RevolutPeople deserve more from their money. More visibility, more control, more freedom. And since 2015, Revolut has been on a mission to deliver just that. With an arsenal of awesome products that span spending, saving, travel, transfers, investing, exchanging and more, we've helped 45+ million customers get more from their money. And we're not done yet.
As we continue our lightning-fast growth, two things are essential to continuing our success: our people and our culture. We've been officially certified as a Great Place to Work in recognition of our outstanding employee experience! So far, we have 10,000+ people working around the world, from our great offices or remotely, on our mission. And we're looking for more. We want brilliant people that love building great products, love redefining success, and love turning the complexity of a chaotic world into the simplicity of a beautiful solution.
About the roleOur Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Each area of the department works like special forces: from prospecting to acquisition and activation, they own their market segments with a super solution-oriented approach and use their know-how to grow our customer base at breakneck speed.
We're looking for a Senior Integration Specialist with strong technical and business skills. This role involves mastering our integrations and APIs, offering excellent customer experience to our current and potential clients, while offering Revolut's features and advising on solutions for their requirements.
What you'll be doingUnderstanding customer requirements and communicating how Revolut can solve their business and technical challengesProviding guidance and support for our API products throughout the customer life cycle, ensuring successful integrations, and creating technical content to demonstrate best practicesActing as a liaison between the Support and Engineering teams to review, solve, and escalate customer issues, while helping to improve customer experiencePlanning and executing integration engineering end-to-end, from high-level architecture down to code implementation together with our customersServing as the primary, ongoing technical point of contact for our customers, partners, and sales teamsWhat you'll need3+ years of experience as an Integration Engineer, Implementation Support Agent, or Tech Support Agent for a payment provider company1+ year of experience in customer relations, support, or salesA deep understanding of API building, especially in a cloud environmentAn understanding of RESTful APIs (concepts, design principles, common practices)Fluency in EnglishNice to haveExperience in a start-up environmentExperience collaborating with product teamsFluency in other languagesBuilding a global financial super app isn't enough. Our Revoluters are a priority, and that's why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow every day. We're not just doing this because it's the right thing to do. We're doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That's why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.
Get what you need to succeedFinancial benefits that show we value your workMedical insurance for you and your close onesFlexibility to work from home, the office or abroadA free Revolut Metal subscription loaded with perksExciting events year-round so you can get to know your teamRevoluters always push through! We stopped listening to excuses a long time ago - we care about results. We believe that grit, determination, skill, smartness, and courage can break through almost any wall.
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