Integration Specialist (Business) Office: Krakow · Porto Remote: Poland · Portugal · Spain
About Revolut People deserve more from their money. More visibility, more control, more freedom. And since 2015, Revolut has been on a mission to deliver just that. With an arsenal of awesome products that span spending, saving, travel, transfers, investing, exchanging and more, we've helped 40+ million customers get more from their money. And we're not done yet.
As we continue our lightning-fast growth, two things are essential to continuing our success: our people and our culture. We've been officially certified as a Great Place to Work in recognition of our outstanding employee experience! So far, we have 10,000+ people working around the world, from our great offices or remotely, on our mission. And we're looking for more. We want brilliant people that love building great products, love redefining success, and love turning the complexity of a chaotic world into the simplicity of a beautiful solution.
About the role Our Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Each area of the department works like special forces: from prospecting to acquisition and activation, they own their market segments with a super solution-oriented approach and use their know-how to grow our customer base at breakneck speed
We're looking for a Senior Integration Specialist with strong technical and business skills. This role involves mastering our integrations and APIs, offering excellent customer experience to our current and potential clients, while offering Revolut's features and advising on solutions for their requirements.
What you'll be doing Understanding customer requirements and communicating how Revolut can solve their business and technical challenges
Providing guidance and support for our API products throughout the customer life cycle, ensuring successful integrations, and creating technical content to demonstrate best practices
Acting as a liaison between the Support and Engineering teams to review, solve, and escalate customer issues, while helping to improve customer experience
Planning and executing integration engineering end-to-end, from high-level architecture down to code implementation together with our customers
Serving as the primary, ongoing technical point of contact for our customers, partners, and sales teams
What you'll need 3+ years of experience as an Integration Engineer, Implementation Support Agent, or Tech Support Agent for a payment provider company
1+ year of experience in customer relations, support, or sales
A deep understanding of API building, especially in a cloud environment
An understanding of RESTful APIs (concepts, design principles, common practises)
Fluency in English
Nice to have Experience in a start-up environment
Experience collaborating with product teams
Fluency in other languages
Building a global financial super app isn't enough. Our Revoluters are a priority, and that's why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We're doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That's why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.
Refer to our Data Privacy Statement for Candidates for details on our data handling practices during your application.
No ping pong tables or bean bag chairs, just benefits you actually want
Get what you need to succeed Financial benefits that show we value your work
Medical insurance for you and your close ones
Flexibility to work from home, the office or abroad
A free Revolut Metal subscription loaded with perks
Exciting events year-round so you can get to know your team
Revoluters always push through! We stopped listening to excuses a long time ago - we care about results. We believe that grit, determination, skill, smartness, and courage can break through almost any wall.
Deliver WOW We love building great products, we love delighting our customers, we love turning the complexity of a chaotic world into the simplicity of a beautiful solution that truly solves customer needs.
Dream Team We select, coach, and retain the top talent only and give them all the support to achieve greatness
Never Settle Revolut is for those who always strive for excellence, for those who want to become the best in the world at what they do, for those who would never settle for less. Revolut is for 10x people.
Think Deeper Logic, reason, and common sense prevail over everything else in decision making at Revolut. We are open-minded, we listen, and we are always in search of the truth.
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