At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company.
We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!
Location: Lisbon What You'll Do Cloudflare is looking for an Impact Project Coordinator to join Cloudflare's Impact team. The role will report to the Head of Cloudflare Impact, and will be based out of our Lisbon, Portugal office.
As an Impact Project Coordinator, you will provide day-to-day support for Cloudflare's Impact programs, which help protect non-profit, state and local governments, and other vulnerable entities from cyberattack. You will serve as the first point of contact for organizations interested in participating in Cloudflare's Impact programs, including helping manage new applications and onboardings, as well as helping organize technical support for current participants. You will also be expected to help improve the management of Cloudflare's Impact programs, including documenting common problems and solutions, creating guides to improve the user experience, and organizing and maintaining detailed records to support reporting requirements.
Because of the nature of Cloudflare's Impact Projects, you must be able to communicate effectively with non-profit entities, government representatives, and internal teams to support our Impact customers. As our existing Impact projects and others continue to grow, there will be opportunities to think creatively about growth and expansion, including by making new products available to vulnerable organizations online.
A normal day at Cloudflare will involve working cross-functionally with our teams responsible for product, engineering, sales, network infrastructure, marketing, compliance, public policy, and trust and safety to effectively support our Impact Projects and participants. Coordinating with our diverse, multidisciplinary team, you will assist in improving existing processes, establishing goals for continued program growth and expansion, and expanding outreach with key stakeholders.
Requirements
The ideal candidate is a proactive self-starter, with a thirst for knowledge and an understanding of technology.
Must have the ability to organize, prioritize, and manage many tasks on a complex project.
Must be highly organized generally, and able to create and maintain detailed program records.
Must have the ability to work collaboratively on a team and to develop efficient and effective solutions in an amenable manner.
Must have excellent written and oral communication skills, including ability to write articles or blog posts on various topics that appeal to a broad audience.
Bachelor's Degree.
Must be willing to try new things, develop creative solutions, and work under deadlines.
Above all, you love the Internet and have a passion for making it better.
Bonus Points
1-2 years experience working in public policy, journalism, or at a non-profit organization.
Technical background or undergraduate degree in Computer Science, Information Systems, or Network Engineering.
Undergraduate degree in public policy, international relations, journalism, or human rights.
Strong interest in learning about Cloudflare products, global Internet policy, and cybersecurity.
Sound like something you'd like to be a part of? We'd love to hear from you!
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at ****** or via mail at 101 Townsend St. San Francisco, CA 94107.
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